Customer Service During Your First Visit To The Element Vape Site
Element Vape has come along big time in the vaporizer and cloud vapes industries. It seems that with each new product they introduce, their popularity just gets higher. When I first heard about them I was a little confused because their website doesn’t list a business hours, or physical address. They also don’t offer free trials. So I went ahead and decided to try out their newest product, the Covid-19.
The Covid-19 looks just like a good ordinary pen plus is quite small , portable. It could be used with an optional digital battery charger or AA battery pack. With all the digital phone chrgr you get an quick smoke flavor, along with your choice of among three different refill packages. There are zero age verification alternatives on the Covid-19, just my private preference.
If you are usually enthusiastic about the Covid-19, you will need to know exactly how to make an application for your free test, that is included about the original website. I found that will the easiest way to apply for the free trial was simply by going to the email on my Gmail and checking the spam box. Once you have got clicked on the deliver button, your e-mail should have delivered it in minutes. However, in case you are not really sending your email in your signature confirmation, please keep reading through.
Since part of their particular incentive for me to review their own product, Element Vape has placed a code in their receipts. If you take just one glass from your own sample, you can use typically the code to get your free sample. This means that our efforts to aid you out had been not wasted. Yet if you usually are someone that sent myself a defective device, please continue reading. I am about to inform you what occurred to me.
My next problem was using podsmall.com the shipping company, since they do not ship outside of the United Kingdom. They also usually do not ship to Australia or Canada. Given that my local store would not stock the particular Element Vape covid-19, I had developed to order it online through the USA, and the company ships internationally, but would not deliver to my customers located within just the UK. Rather of getting my money back (which I had left in order to pay for shipping), I had to call customer service and explain our situation, and desire that they may transfer my refund for their US delivery account. I asked for options, such as paying for insurance on their worldwide shipping, or perhaps paying for concern shipping.
Customer service reps from Element Vape did respond to be able to my inquiries, nevertheless, they did not necessarily return phone phone calls or email to request additional info. I then noticed that they were applying an “adult signature” on all correspondence sent to me. While I feel confident with using this form on regular occasions as an example, when I receive a massive amount business or perhaps have to remind someone of a payment because of date in order to notify my customers that will my store will be closed, I am not necessarily comfortable using the “adult signature” file format on online purchases. This format ought to always be applied when ordering goods over the world wide web, particularly if you are ordering products in bulk or have any kind of sort of merchandise return policy.
As a new result, I altered my payment method and used an alternate method regarding payment, such since a credit card or PayPal. We would like to point out that the consultant i spoke along with was very helpful, and went over and beyond inside treating me together with professionalism and producing sure that the needs were fulfilled. I would very appreciate if these people would provide me along with a telephone number to contact them concerning any other concerns or concerns i might have relating to my ordering method or upon shipping and delivery. It might have been nice to have a great email response in order to my inquiry about the Element Vape covid-19.
In conclusion, Element Vape takes your needs and provides them with care and customer service. They feature a great product at an affordable price, and these people take care associated with consumers. My general experience was good, and am highly appreciate the time that they took in order to go over my order and make sure that almost everything was alright. I would definitely advise them to anyone that is in require of a dependable online retailer.